Irony
One definition of irony is:
“Incongruity between what might be expected and what actually occur”
Today I define irony as going to an insurance continuing education class for claims handling and upon leaving getting rear ended by a 20 year old kid with no insurance.
Seriously, I can’t make this shit up.
One definition of satisfaction is:
"an act of satisfying; fulfillment; gratification"
Today satisfaction was having a big truck with a trailer hitch than punctured his car like a can opener leaving my truck unscathed. It may not always be PC, but I do love my truck. He did not even knock all the snow of my license plate.
4 Comments:
did he get tickets?
I know its crazy I always tell people to get get a police report but the poor kid seemed sincerely sorry, so I got his info, lectured him and let him go.
Only because no damage to my car...thanks to my trailer hitch.
Ben just didn't want his CRI to increase.
It's the underwriter in me, I can't help it.
CRI* = customer repulse initiative.
*Finding new ways to annoy the customer though mathematics.
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